Tickets must be picked up at one of the competition's five Ticket Centres. It is not possible to order through the official site.
The owners of the seats reserved for the Maracanã Stadium can withdraw their tickets for the CONMEBOL Copa América 2019 free of cost from 15h, this Monday, June 03, respecting the deadlines specified for each match held in the stadium, according to the table below:
Ticket Withdrawal procedure
Tickets may only be picked up by the owner of the reserved chair or a representative (if applicable), who must present an official and original photo ID of the document of the owner of the reserved chair. Please note the following specific documentation in case of companies or patrimony representatives:
• Companies: signed application, which must be signed by whoever has powers to represent the company. This is foreseen in the social contract.
• Heritance: the presentation of the judicial appointment of the person in charge of the inventory is necessary.
Each chair corresponds to 01 (one) entrance and the seat will be located in the Upper East sector of the Stadium.
The reserved seat ticket must be removed from one of the five CONMEBOL Copa América 2019 Ticketing Centers, which operate from Monday to Sunday (including holidays), from 10 am to 8 pm.
See the list of Entrance Centers:
The e-mail service of Consumer Attention of the Local Organizing Committee of CONMEBOL Copa América Brazil 2019 is the official method to clarify any doubt: sac@ca2019.com.br.
Note
It will not be possible for the owner of the reserved seat to request a ticket on the official site of CONMEBOL Copa América 2019, copaamerica.com. Clicking on the button "CATIVAS MARACANÃ" will bring up a message with the necessary procedure to withdraw the free ticket, as shown in the image below:
"Dear owner of reserved seats at Maracanã Stadium, you will have the right to pick up your tickets for CONMEBOL Copa América Brazil 2019 at one of the Ticket Centers in the host cities of the event until 5 days before the match, these centers operate from Monday to Sunday (including holidays) from 10 am to 8 pm. Confirm the addresses in our SAC".
For more information:
Email: sac@ca2019.com.br
Tel.: +55 (51) 3056-8100.
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